Harrods is reportedly planning to offer personal shopping for its top customers prior to opening its doors again with staff at the famous Knightsbridge store taking orders by phone or smartphone message. The service will be made possible by the fact that only a very small number of the retailer's 5,000 staff would be required to run the service, which means that social distancing won't be a problem. But even on a small scale, it will allow the company to assess whether the service could be rolled out further.