The Must–Have in Retailing

         IGDS Retail Executive Seminars 2024

The IGDS Retail Executive Seminar on ‘Strategic Planning & Management in Retailing’, is a four-day course designed especially for department store & retail executives.

This in-person seminar, taught by world-renowned retail professors from the Mason School of Business (USA), aims to train senior managers in any function within strategic planning and management, especially in the department store and retail industries. In Asia, this professional development programme will be taught by Professors Ron Hess and John S. Strong from 3rd - 6th June 2024 (city to be announced). While in Europe, the seminar will be taught by Professors Lawrence J. Ring and John S. Strong in Switzerland, dates to be announced. 

IGDS looks forward to announcing further details for the IGDS Retail Exectutive Seminars 2024 shortly. 


  • Learn key retail strategic models

  • Understand tools to analyse customer experience

  • Hear about financial and productivity models

  • Gain tools for identifying opportunities and strategies for better profitability



Our exclusive and especially tailored programme 'Strategic Planning & Management in Retailing' consists of class lectures, interactive discussion, group assignments, and case study analysis focusing on key issues such as:

  • 'Eight Ways to Win in Retailing’

  • Customer Experience Digital and Physical Transformation

  • Financial & Productivity Model

  • Merchandise Management


We can assure you that our high-level seminar will provide a clear strategic understanding of retailing and practical tools for best retailing management. There are important takeaways and immediately applicable learning. A guided store visit will enrich the stay. Meet and foster relationships with department store and retail peers from around the world.

Who Should Attend?

This retail executive seminar is destined for top and senior executive and management teams (General Management, Operations, Marketing, Finance, IT/Logistics; HR etc.) and managers preparing for a next career step.

If you have any questions, please feel free to contact Nicole (

We are convinced that the seminar will add great value to the participants, and we hope our offer is of interest to you.