15 January 2021
The Weekly

The John Lewis Partnership is making changes to its operations duringthe current lockdown to make shopping even safer for its customers and partners. As well as introducing enhanced hygiene procedures across its Waitrose stores, the retailer has halted its Click & Collect services based within John Lewis shops, saying it is conscious of "the increased need to remove reasons for non-essential travel during the current lockdown, to help encourage the public to stay at home". In addition, its in-home services and installations teams will now carry out a significantly reduced range of activities in customers’ homes, pausing services which are not essential to the health and wellbeing of customers and their families. All existing bookings will be honoured where the customer still wishes to proceed, but no further bookings for non-essential services will be accepted.

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