Following the Swiss Federal instruction to slow down the spread of Covid-19, Jelmoli will remain closed until April 19. However, the FOOD MARKET in the basement is exempted from closure, since the sale of food supports the provision of basic services. The campaign created during this critical phase focusses on Jelmoli being at the customers side with great food and important services. Eating well and healthy is good for the mind, which is currently also very important and underlined by the campaign slogans such as "Strengthen your immune system" or "Vitamins give you strength", which are displayed in the shop.

The top priority in the FOOD MARKET is the wellbeing of employees and customers. To this end, all necessary protective measures such as access control, respecting social distance of 2 metres, and protection of employees at the distribution points and cash desks are taken into account in accordance with the FOPH's guidelines. Jelmoli even goes one step further with daily room disinfection of certain areas. Services such as home delivery services have also been strengthened. Orders can be placed via jelmoli.ch, via WhatsApp, telephone or e-mail. Customers who wish to stay at home can conveniently send their shopping list on whatever channel they prefer. The range of products in the online shop is also being continuously expanded. In the Beauty Market, Jelmoli is offering a selected range of hygiene articles that are currently in great demand: hand soaps, lotions and disinfectants among others. As a traditional Zurich company and institution, Jelmoli wants to be there for its customers even in these extraordinary times.