As the Indian Government relaxed the lockdown regulations and the country forayed into Unlock 2.0, Shoppers Stop reopened its stores and reassured its customers on the precautionary steps taken to ensure a healthy and safe shopping experience. Under the Unlock 2.0 phase, 55 Shoppers Stop stores in India were given permission to be operational from 8 June. These stores are fully cooperating with the respective State Government, local bodies and WHO guidelines. As a responsible brand, Shoppers Stop is following all safety precautions and social distancing norms to ensure a safe and delightful shopping experience to their customers. It has also released a safety video, highlighting these measures taken at their stores, offices and distribution centres (DCs).

Safety measures taken are as follows:

• Mandatory registration of all employees and customers with Arogya Setu App (following guidelines by Government of India)
• Mandatory health check-ups for all staff
• Customer Care Associates handle all products only while equipped with masks and gloves
• Enhanced sanitization at stores as per WHO guidelines
• Sanitizers available at every floor
• Baggage counters closed to avoid contamination
• Social distancing to be observed inside stores
• Sanitization of all garments from the trial room
• Contactless payments with e-bills
• Contactless delivery
• Sanitization of warehouses as per WHO guidelines
• Safe and sanitized packaging