Tokyo 2019

The Role of Department Stores in Megacities

The establishment of a new and wild competitive landscape, in part due to the online revolution, has triggered a profound structural transformation in retailing and, in particular, for department stores. 

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Toronto 2017

Digital and Bricks&Mortar One Magic Experience

The impact of digitalisation on retail and the economy is similar to the effects of industrialisation more than 200 years ago. Traditional retailing has been hit by these changes which have revolutionised how business is done and moved on customer expectations.

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Rome 2015

Strengthening Emotional Bonds with customers

Fast-changing customer behaviours and new innovations in digital communications, supply chain and information technology systems are reshaping the retail arena. More and more channels are courting the same customers, resulting in even fiercer competition.

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Istanbul 2013

Taking Performance to the Next Level

Department Stores have weathered many crises and slowdowns in recent years. They have successfully strengthened their organisations by adjusting their business models. Luxury, demand for higher quality goods and ever more modern stores have led this change.

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Shanghai 2011

China impacts Department Stores and Suppliers

China is on its way to becoming the single largest retail market in the world. This development is poised to have some major global implications on a number of strategic issues including management focus, flow of investments, marketing spending, growth potential and emergence of new trends.

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Moscow 2009

The Importance and Impact of Flagship Store

The Department Store Focus is a new platform for department stores companies and leading manufacturers and suppliers from all over the world. It provides CEOs and senior executives with the opportunity of meeting in a truly global and stimulating environment where they are able to gain new insights and information.

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