The criteria for this award include: innovativeness, product and/or service quality, customer-centricity, contribution to the department store's performance, a minimum of a three-year period of cooperation and a global reach.

Winner: Gucci (Italy)
Finalists: L’Oréal Luxe (France) and Tommy Hilfiger (USA)

For the first time, GDSS celebrated the successful partnerships with department stores’ best brands, suppliers, vendors, consultants, partners and service providers with a new important award: ‘The World’s Best Business Partner to Department Stores’. Gucci was the winner of this prestigious award and its President & CEO, Mr Marco Bizzarri, received his trophy from Mr Sehun Park, GDSS Jury, and Managing Director of Alvarez & Marsal. L’Oréal and Tommy Hilfiger were the two other Award finalists; they were represented respectively by Mr Thierry Cheval, L’Oréal Luxe Global Retail & Digital Director, and Mr David Pyne, Managing Director of Tommy Hilfiger.

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